Here to help

Contact us

For support, feedback, account help, privacy requests or a security concern, contact GradAbroad using our official email.

GradAbroad support

gradabroad.online@gmail.com

Based in New Delhi, India. For an account or deletion request, write from your sign-in email so we can verify your request. Never send your password, sign-in link, payment-card details or private identity documents in an initial support message.

Support & feedback

Tell us which page you were using, what you expected and what happened. Include your browser and device if the issue is technical.

Email support ↗

Privacy & your data

Ask for a copy of your account information, a correction or help exercising your privacy rights. Describe the request without attaching private documents.

Make a privacy or data request ↗

Delete your account

Request account closure and deletion of associated planning data and uploaded files. Send from your sign-in email. We will verify the request before acting; opening this email does not delete anything.

Request account deletion ↗

Report a security concern

Describe the affected page and safe steps to reproduce the issue. Do not access another person’s account or files, and do not email passwords, session tokens or identity documents.

Report a security issue ↗

Before requesting deletion

Download any files you want to keep first. You can delete individual files in Your Documents without closing your account. For account closure, we will explain any identity checks, applicable retention exceptions and when the request has been completed. Please do not attach identity documents to your initial request.

Open Your Documents ↗

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